Privacy Policy

Last Updated: 01 October 2025

 

  1. Introduction

Aura and Growth Learning Hub(“we,” “us,” “our”) is committed to protecting your privacy and complying with the South African Protection of Personal Information Act (POPIA). This policy explains how we collect, use, and safeguard your personal information.

 

  1. Information We Collect

We collect information you provide directly to us,including:

 

  • Identifiers: Name, email address, phone number.
  • Commercial Information: Records of services purchased.
  • Payment Information: Processed securely by our third-party provider, Paystack. We do not store your full payment card details.
  • Technical Data: IP address, browser type, and usage data collected via cookies when you use our website.

 

  1. How We Use Your Information

We use your personal information to:

 

  • Provide, operate, and improve our services.
  • Process your transactions and manage your orders.
  • Communicate with you about your account, our services, and promotional offers (you can opt-out at any time).
  • Comply with our legal obligations under South African law.

 

  1. Sharing Your Information

We do not sell your personal information.We may share it with:

 

  • Service Providers: Trusted third parties like Paystack (payment processing) who are contractually bound to protect your data.
  • Legal Compliance: When required by law or to protect our rights.

 

  1. Your Rights Under POPIA

You have the right to:

 

  • Access the personal information we hold about you.
  • Request the correction or deletion of your personal information.

 

  1. Data Security

We implement reasonable technical and organisational security measures to protect your data against unauthorised access,loss, or alteration. However, no internet transmission is 100% secure.

 

  1. Data Retention

We will only retain your personal information for as long as necessary to fulfil the purposes for which it was collected,or as required by South African law.

 

  1. Changes to This Policy

We may update this policy.The updated version will be indicated by a new “Last Updated” date. We will notify you of any material changes via email or a notice on our website.

 

  1. Contact Information

For any privacy-specific questions or to exercise your rights,please contact us at: info@auraandgrowth.co.za